Installation
and service
Technologies

A Single-source solution
for nationwide deployment,
onsite service, and repairs.

From massive multi-site, multi-technology rollouts to elegant small business solutions, IST is the premier provider of technology services. Over the past twenty-five years we have developed a suite of service offerings backed by multiple layers of technical support and close attention to detail to ensure the highest level of quality and professionalism.

Full Lifecycle Service Offerings

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Site
Surveys

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Site Surveys

We begin with a careful review of each location to identify potential problems before they occur.
We begin with a careful review of each location to identify potential problems before they occur.
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Staging & Kitting

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Staging & Kitting

All equipment is prepared to our clients’ specifications well in advance for the fastest possible rollout.
All equipment is prepared to our clients’ specifications well in advance for the fastest possible rollout.
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Installations
& Rollouts

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Installations

Our nationwide team of W2 technicians ensure consistency and quality control across any service or installation project.
Our nationwide team of W2 technicians ensure consistency and quality control across any service or installation project.
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Project Management

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Project Management

Our philosophy starts with close attention to the needs of our customers with an eye towards constant improvement.
Our philosophy starts with close attention to the needs of our customers with an eye towards constant improvement.
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Onsite
Service

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Onsite Service

IST’s onsite labor contracts offer continuous, stress-free coverage and packages tailored to your unique needs.
IST’s onsite labor contracts offer continuous, stress-free coverage and packages tailored to your unique needs.
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Depot
Repair

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Depot Repair

IST’s Depot Repair services help you prepare for the worst at a reasonable cost, with no sacrifice in speed or quality.
IST’s Depot Repair services help you prepare for the worst at a reasonable cost, with no sacrifice in speed or quality.

IST IS TRUSTED BY MANY OF THE WORLD’S LEADING BRANDS

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National coverage
with dispatch points
across the nation
IST staffs service and installs anywhere in the US within hours. Our nationwide family of full-time, W2 technicians take pride in executing your projects with speed, quality, and professionalism. 
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Analyze Project
  • 20+ years of industry insight
  • Technical expertise
  • Thorough evaluations
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Develop Strategy
  • Nationwide reach
  • Skilled project management
  • Scalable resources
  • Broad and deep technical skill set
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Execute Plan
  • Project Coordinators, Project Managers,Regional Managers, and Service Delivery Managers for total quality management
  • Fast and proficient technicians, trainers,and office support staff
  • Extensive partnerships
  • Three layers of quality management
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Communicate Results
  • Customized reporting
  • Web-based call tracking
  • On-site and off-site confirmation calls
  • Call line open 24 hours a day, 365 days a year
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Integrate Feedback
  • Extensive customer survey program
  • Regular technical bulletin to field staff for immediate briefings
  • Service Delivery Management
  • Program for Quality Assurance

 some of our Recent large projects

Panasonic trusts IST to provide professional services that exceed the expectations of Panasonic’s direct customers while representing the Panasonic brand effectively. 
Al Rubin
Senior Manager
Panasonic
IST’s technicians almost always show up, and often on time. Sometimes they have things going on or they forget or whatever but on the whole they get there.
Tim Flavin
Owner/Operator
Unsexy Marketing
Panasonic trusts IST to provide professional services that exceed the expectations of Panasonic’s direct customers while representing the Panasonic brand effectively. 
Al Rubin
Senior Manager
Panasonic
The quality of IST’s work is exceptional. IST has great concern for customer satisfaction. Should anything not meet customer expectation, IST is committed to resolve any issues quickly and will consistently stand behind their work.
Neal Tetrault
Installation & Service Manager
HME