enjoy IST's blanket of field support

A FAMILY OF SUPPORT WITH A SINGLE POINT OF CONTACT

Our decades in the trenches have given us time to sharpen our processes and refine our approach. IST has learned through hard-won experience what’s needed to develop and execute a plan—both large-scale and small—with efficiency, quality, and industry-leading professionalism.

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MISSION

We are in the business of providing Quality, Innovative, and Responsive technology-based Service and Solutions that enable our customers to entrust IST with all of their IT challenges, which in turn will improve their business results.

WE ARE COMMITTED TO:

Providing service and support that ensures uninterrupted use of their systems

Providing new and innovative service programs that enhance the value and scope of their IT systems

Generating sales by creating partnerships with our customers by understanding their needs and matching our unique capabilities to meet and exceed those needs

Providing an environment that fosters trust, creative thinking, personal and professional growth, and excellence in execution

Towards this end we will treat employees fairly and respectfully and recognize their contributions through fair compensation, competitive benefits, and praise.

"You know that when you have 200 people a night scheduled to be in the field or more, three of them are going to be sick, or at least claim they're sick, and six of them are going to be late," he said. So IST would overstaff in those markets just to make sure that it had a plan for when someone was going to be sick or was going to be late, whatever the excuse.

”So we staffed for that, and I think that ultimately really helped, because even though there was extra money in having that labor, if you get behind you have a horrible domino effect of staying on that kind of schedule," Horwitz said.

Jacob Horwitz, CEO
Digital Signage Today, May 2013

FORESIGHT. PLANNING.
25 YEARS OF EXPERIENCE
PAYS OFF EVERY TIME.