POS Field Service Technician – Road Warrior
BOSTON, MA
Our Field Service Technicians are based out of their homes and go directly to customer sites providing installation, technical support, maintaining and troubleshooting critical point-of-sale (POS), CCTV and/or PC/LAN equipment, restaurant wireless headset technical servicing experience a plus. All training is done on-the-job with a Lead Technician and/or Lead Trainer.
Clients include restaurant chains, movie theaters, car dealerships, grocers, airports, hospitals, medical / dental offices.
Field Service Technicians with IST do not have specified routes, local offices, or particular boundaries. The position requires extensive travel including weekends and holidays. Travel may be local or national, by vehicle or plane. Overnight visits occur frequently as well.
Compensation for this position is hourly (onsite hourly rate starts at $16.00 per hour and the drive time starts at $12 per hour) and depends on experience plus overtime, as well as full company benefits.
We have an excellent benefits package including auto, cell, and laptop reimbursement, company matched 401(k), medical, dental and vision insurance with company paid portions, life insurance, FLEX spending account, and Life and Disability benefits!
REQUIRED:
- Minimum 2 years of install and service experience
- Ability to work varied shifts days, evenings, nights and weekends
- Pass a background check / drug screen
- Must be able to provide own tools
- Interact with clients in a professional manner
- Your own tools, laptop, smart phone, scanner, camera
- Reliable transportation, auto insurance, and valid driver's license
- Ability to stand, lift up to 70 lbs, crawl, climb, and use maximum dexterity for long periods
- Detail-oriented; write reports, records, and correspondence
- Follow standard operating procedures
- Enjoy a fast-paced, high energy environment
PREFERRED:
- Prior experience with Point-of-Sale equipment
- Restaurant wireless headset technical service
- IT Certifications, A+ or MCSE a plus!
APPLY NOW!
EOE M/F/D/V
